Analyst, Business Analyst

Location: Columbia, MD

Reporting Relationship: Senior Associate, Actuarial & Analytics

Grade: Analyst

Company Profile

Consortium Health Plans ( is an independent company that focuses exclusively on its member / owner Blue Cross Blue Shield Plans’ national account growth efforts. Today, BCBS Plans serve more than 27 million total national account members, which represents over a quarter of the 103 million total Blue Cross Blue Shield members (one in three Americans).

Consortium Health Plans strives to position Blue Cross Blue Shield Plans as the preferred carrier of national accounts. Of the 27 million national account members covered by BCBS Plans, nearly 25 million (92%) hail from Consortium’s 21 member Plans.

Consortium Health Plans is proud of its team of experts in healthcare, technology, software development, data and analytics, actuarial science, underwriting, sales and marketing, and communications. Consortium’s executive leadership team encompasses a broad range of expertise, from strategic planning, benefits consulting, clinical delivery and data analytics, to sales and account management, marketing, and staff development.

The Role

The Business Analyst will work with an interdisciplinary team of economists, statisticians, actuaries, software developers, and other health care professionals to support the sales and retention of Blue Cross Blue Shield national accounts with advanced analytical tools, methods, and services. The Business Analyst will support the development and operations of products and services that demonstrate the strength and economic value of Blue Cross Blue Shield networks.

Essential Responsibilities

  • Assist in operation, refresh, and production support of production systems, including developing and managing work plans
  • Participate in User Acceptance, QA, and Regression Testing
  • Assist with investigation and resolution of potential data or application issues
  • Work with the Product Owner to develop detailed requirements, user stories, business rules, and other documentation as needed
  • Coordinate with vendors, clients, and internal staff to resolve questions/issues regarding data
  • Assist in data intake and analysis processes, including running and reviewing analytic reports

Qualifications and Skills

  • 1-3 years of data analysis experience
  • 1-3 years of experience in business analysis practices
  • Knowledge of health care industry is a plus
  • Strong oral and written communication skills
  • SQL and data driven analytical application experience
  • Strong organizational skills
  • Strong interpersonal skills and ability to interact collaboratively with internal staff, vendors, and clients
  • Bachelor’s degree in computer science, information systems, engineering, or business related field. Experience in lieu of degree will be considered.

Attributes and Competencies

  • Innate ability to solve problems with a keen eye for details
  • Prioritize complex projects with ongoing and overlapping deadlines
  • Relationship building through excellent communication, collaboration, and team orientation
  • A bias toward action, practicality, and execution
  • Demonstrated results orientation, with associated perseverance and resilience
  • Self-manage priorities, commitments, and deadlines

Physical Demands

  • Position requires extensive communication, phone and computer work
Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description does not create a contract of employment, nor does it guarantee employment for any length of time.

Why work at Consortium? Here are 10 great reasons:

  1. You will hit the ground running on your first day, and learn something new every day after that.
  2. We offer competitive salaries, a bonus structure, a cash balance pension, and a safe harbor 401(k).
  3. We have a flexible work schedule and a very generous holiday and paid time-off program.
  4. We value your drive to continue your education and will support eligible employees through our tuition reimbursement program.
  5. We are a diverse, highly credentialed group of professionals.
  6. We are great at what we do and are looking for smart people to join us.
  7. Our work has an impact on the one-in-three Americans who receive top-notch healthcare benefits through Blue Cross and Blue Shield Companies.
  8. As a team, we support our local community, and we support team members who raise funds for charitable causes.
  9. Our company is located next to the Columbia Mall, several great restaurants, the award-winning Toby’s Dinner Theatre, and Merriweather Post Pavilion, a nationally ranked outdoor concert venue.
  10. We offer free parking and easy access to Route 29 and I-95.